Staying safe

What we do not check

We do not verify anyone’s identity. We do not check that a person owns what they have listed, that an item works, that a property exists, or that a photo shows the actual thing. We do not run background checks, and we do not hold your money or mediate a dispute. Anyone can create an account and post a listing.

What a badge actually means

“Phone confirmed” means the person received a code on that number and entered it. That is all it means. It does not tell you who they are, whether they own the item, or whether they will treat you fairly. Treat it as a small signal, not as our endorsement.

Before you meet

• Meet in a public place. A café, a mall, the lobby of an apartment building. For a property viewing, take someone with you and tell a third person where you are going.
• Inspect before you pay. Turn the thing on. Check the serial number. For a property, see the actual unit you would be renting — not a similar one.
• Never pay in advance. A deposit requested before you have seen anything is the single most common scam in rental listings. There is no reason to send money to someone you have not met.
• Never share an OTP. No genuine owner, agent, or platform employee will ever ask for a code sent to your phone. Anyone who does is trying to take over an account or authorise a payment.
• Be wary of urgency. “I have three other people interested, send the token amount now” is pressure, not demand. Walk away.
• Keep it in writing. Agree the dates, price, and condition over WhatsApp or email so there is a record.

If something goes wrong

Report the listing so we can remove it and stop it reaching other people. We can take a listing or an account down, and we do. We cannot recover your money — we never held it. If you have lost money or been threatened, that is a police matter, and in India you can also report it at cybercrime.gov.in or on 1930.

What we are working on

We are building smart KYC verification and a recommended-renters system, so that over time there is something more substantial behind a profile than a confirmed phone number. Neither exists yet. When they do, we will describe exactly what they check — and what they still do not.